Terms of Service

Please read these Terms of Service ("Terms," "Agreement") carefully before accessing or using the website located at chicks-wingsnob.rest (the "Website") or any services offered by Wing Snob ("Company," "we," "us," or "our"). By accessing or using our Website, placing an order, or otherwise engaging with our services, you agree to be legally bound by these Terms. If you do not agree with any part of these Terms, you must immediately discontinue your use of our Website and services.


1. Acceptance of Terms

By accessing, browsing, or using the Website at chicks-wingsnob.rest, or by placing an order for food products or related services offered by Wing Snob, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service, along with our Privacy Policy, which is incorporated herein by reference.

These Terms constitute a legally binding agreement between you ("User," "Customer," or "you") and Wing Snob. Your continued use of our Website or services after any modification to these Terms constitutes your acceptance of the revised Terms. If you are accessing or using our services on behalf of a business entity, you represent and warrant that you have the legal authority to bind that entity to these Terms.

You must be at least eighteen (18) years of age to use our Website and services. By using the Website, you represent and warrant that you meet this age requirement. Wing Snob reserves the right to refuse service to anyone at any time, at its sole discretion, without obligation to provide a reason.


2. Description of Services

Wing Snob is a food service business that specializes in providing high-quality chicken wings, chicken-based meals, sauces, sides, beverages, and related food and beverage products (collectively, "Food Products") to customers. Our services include, but are not limited to, the following:

  • Online Ordering: Customers may browse our menu and place orders for pickup or delivery through our Website at chicks-wingsnob.rest or through authorized third-party delivery platforms.
  • In-Person Dining and Pickup: Customers may visit our physical location(s) to dine in or pick up pre-ordered meals.
  • Delivery Services: Subject to availability and geographic limitations, Wing Snob may offer delivery services either directly or through authorized third-party delivery partners.
  • Catering and Special Orders: Wing Snob may, from time to time, offer catering services or accept special bulk orders for events, gatherings, or corporate functions, subject to separate agreements.
  • Promotional Offers and Loyalty Programs: Wing Snob may offer promotional deals, discount codes, loyalty rewards, or other special offers through the Website or via email and other communication channels.
  • Informational Content: The Website provides general information about our menu, ingredients, allergens, business hours, locations, and contact information.

Wing Snob reserves the right to modify, suspend, or discontinue any aspect of its services at any time without prior notice. We shall not be liable to you or any third party for any such modification, suspension, or discontinuation of services.

Menu items, pricing, availability, and service options are subject to change without notice. Images of food products displayed on the Website are for illustrative purposes only and may not exactly represent the final product served or delivered.


3. User Obligations and Prohibited Activities

3.1 User Obligations

As a user of our Website and services, you agree to the following obligations:

  • Provide accurate, current, and complete information when creating an account or placing an order, including but not limited to your name, delivery address, contact number, and payment information.
  • Maintain the confidentiality of your account credentials, including your username and password, and promptly notify Wing Snob of any unauthorized access or suspected security breach.
  • Use our Website and services solely for lawful purposes and in a manner consistent with all applicable federal, state, and local laws and regulations.
  • Comply with all applicable United States laws and regulations, including but not limited to the Federal Trade Commission Act (FTC Act), the CAN-SPAM Act, and any applicable state consumer protection laws.
  • Be present at the designated delivery address at the time of delivery, or make alternative arrangements as agreed upon.
  • Notify Wing Snob of any food allergies, dietary restrictions, or special requirements at the time of ordering. While we will make reasonable efforts to accommodate such needs, we cannot guarantee the complete absence of allergens.

3.2 Prohibited Activities

You agree that you will not engage in any of the following prohibited activities when using our Website or services:

  • Using the Website for any unlawful, fraudulent, or malicious purpose, or in any manner that could harm Wing Snob, its employees, partners, or other users.
  • Attempting to gain unauthorized access to any portion of the Website, its servers, or any related systems or networks.
  • Uploading, transmitting, or distributing any viruses, malware, spyware, ransomware, or other harmful code.
  • Engaging in any form of data scraping, harvesting, or automated data collection from the Website without prior written consent from Wing Snob.
  • Misrepresenting your identity or impersonating any person or entity, including Wing Snob employees or representatives.
  • Submitting false, misleading, or fraudulent orders, reviews, or complaints.
  • Using the Website to send unsolicited commercial communications (spam) to other users or third parties.
  • Interfering with or disrupting the integrity or performance of the Website, its servers, or associated networks.
  • Attempting to reverse engineer, decompile, disassemble, or derive source code from any portion of the Website.
  • Copying, reproducing, republishing, uploading, transmitting, or distributing any content from the Website without express written permission from Wing Snob.
  • Engaging in any activity that would violate the intellectual property rights of Wing Snob or any third party.
  • Using promotional codes, discounts, or loyalty rewards in any manner inconsistent with their intended use or in violation of the specific terms applicable to such offers.

Wing Snob reserves the right to investigate and take appropriate legal action against anyone who violates these prohibitions, including reporting such conduct to law enforcement authorities and seeking civil remedies as appropriate under applicable law.


4. Intellectual Property Rights

All content on the Website, including but not limited to text, graphics, logos, icons, images, photographs, menu designs, audio clips, digital downloads, data compilations, and software, is the exclusive property of Wing Snob or its content suppliers and is protected by United States and international intellectual property laws, including but not limited to the Copyright Act (17 U.S.C. § 101 et seq.) and the Lanham Act (15 U.S.C. § 1051 et seq.).

The Wing Snob name, logo, tagline, and all related product names, service names, trade names, and trademarks are the exclusive property of Wing Snob. Unauthorized use of these marks is strictly prohibited and may constitute trademark infringement under federal and applicable state law.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Website solely for personal, non-commercial purposes in connection with placing orders and using our services. This license does not include the right to:

  • Resell or commercially exploit any content or materials from the Website;
  • Make any derivative use of the Website or its content;
  • Download or copy account information for the benefit of any third party;
  • Use any data mining, robots, or similar data gathering and extraction tools.

Any unauthorized use of the Website or its content will automatically terminate the limited license granted herein and may result in civil or criminal liability. Wing Snob reserves all rights not expressly granted under these Terms.

If you believe that any content on the Website infringes upon your copyright or other intellectual property rights, please contact us at [email protected] with detailed information about the alleged infringement, in accordance with the Digital Millennium Copyright Act (DMCA), 17 U.S.C. § 512.


5. Payment Terms

5.1 Pricing and Fees

All prices listed on the Website or in our physical locations are in United States Dollars (USD) and are subject to change without prior notice. Prices may vary depending on your location, applicable taxes, delivery fees, service charges, and any applicable promotions or discounts. Wing Snob reserves the right to correct any pricing errors on the Website at any time, even after an order has been placed.

5.2 Payment Methods

We accept various payment methods for online and in-person orders, which may include major credit cards (Visa, MasterCard, American Express, Discover), debit cards, digital wallets (such as Apple Pay and Google Pay), and cash (for in-person transactions only). Third-party payment processors may be used to facilitate online transactions, and your payment information is subject to the privacy and security policies of such processors.

5.3 Authorization

By submitting a payment, you represent and warrant that you are authorized to use the designated payment method and that the payment information you provide is accurate and complete. Wing Snob reserves the right to cancel any order if payment cannot be processed or if fraudulent activity is suspected.

5.4 Taxes

All applicable federal, state, and local taxes, including sales tax, will be added to your order total as required by law. You are responsible for paying all such taxes applicable to your purchase.

5.5 Refunds and Cancellations

Due to the perishable nature of food products, all sales are generally considered final upon preparation. However, Wing Snob may, at its sole discretion, issue refunds or credits in the following circumstances:

  • Orders that were significantly incorrect or missing items;
  • Food products that were spoiled, contaminated, or otherwise unfit for consumption;
  • Orders that were not delivered within a reasonable time frame due to reasons attributable to Wing Snob.

Refund requests must be submitted within twenty-four (24) hours of the order delivery or pickup by contacting us at [email protected]. Wing Snob reserves the right to request photographic or other documentation to support refund claims. Approved refunds will be processed within five (5) to ten (10) business days, depending on your payment method and financial institution.


6. Food Safety, Allergen Information, and Health Disclaimers

Wing Snob takes food safety seriously and strives to maintain the highest standards of food preparation, handling, and storage in compliance with applicable federal, state, and local health regulations, including those enforced by the U.S. Food and Drug Administration (FDA) and the U.S. Department of Agriculture (USDA).

However, please be aware of the following important health-related information:

  • Allergens: Our food products are prepared in facilities where common allergens such as peanuts, tree nuts, dairy, eggs, wheat/gluten, soy, fish, and shellfish may be present. While we will make reasonable efforts to accommodate allergen-related requests, we cannot guarantee that any menu item is entirely free from allergens or cross-contamination.
  • Caloric and Nutritional Information: Caloric and nutritional data provided on the Website is approximate and may vary based on preparation methods, ingredient variations, and portion sizes.
  • Consumption at Your Own Risk: By consuming our food products, you acknowledge and accept any inherent risks associated with food consumption. Wing Snob shall not be liable for any adverse health reactions arising from consumption of our products, except in cases of proven gross negligence or willful misconduct on our part.

Customers with severe allergies or specific dietary requirements are strongly encouraged to contact us directly before placing an order to discuss any concerns or special accommodations.


7. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WING SNOB, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, PARTNERS, SUPPLIERS, AND LICENSORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF REVENUE, LOSS OF DATA, LOSS OF GOODWILL, BUSINESS INTERRUPTION, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH:

  • Your access to or use of (or inability to access or use) the Website or services;
  • Any conduct or content of any third party on the Website;
  • Any content obtained from the Website;
  • Unauthorized access, use, or alteration of your transmissions or content;
  • Any errors, inaccuracies, or omissions in the content of the Website;
  • Delays or failures in delivery attributable to third-party delivery partners or circumstances beyond our reasonable control;
  • Food-related illness or adverse reactions, except as expressly provided herein.

IN NO EVENT SHALL WING SNOB'S TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF THE WEBSITE OR SERVICES EXCEED THE GREATER OF (A) ONE HUNDRED DOLLARS ($100.00) OR (B) THE TOTAL AMOUNT PAID BY YOU TO WING SNOB IN THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN WARRANTIES OR LIABILITIES. IN SUCH JURISDICTIONS, OUR LIABILITY SHALL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW. NOTHING IN THESE TERMS SHALL EXCLUDE OR LIMIT LIABILITY FOR DEATH OR PERSONAL INJURY CAUSED BY NEGLIGENCE, FRAUD, OR ANY OTHER LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED BY LAW.


8. Disclaimer of Warranties

THE WEBSITE AND ALL SERVICES PROVIDED BY WING SNOB ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR COURSE OF PERFORMANCE.

WING SNOB DOES NOT WARRANT THAT:

  • The Website will be available, uninterrupted, timely, secure, or error-free at all times;
  • Any errors or defects in the Website will be corrected;
  • The results obtained from the use of the Website or services will be accurate or reliable;
  • The quality of any food products, services, information, or other material obtained through the Website will meet your expectations;
  • The Website is free from viruses or other harmful components.

Your use of the Website and services, and your reliance on any content provided therein, is at your sole risk. No advice or information, whether oral or written, obtained from Wing Snob or through the Website, shall create any warranty not expressly stated in these Terms.


9. Indemnification

You agree to defend, indemnify, and hold harmless Wing Snob, its affiliates, subsidiaries, officers, directors, employees, contractors, agents, licensors, service providers, and successors from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

  • Your violation of these Terms of Service;
  • Your use or misuse of the Website or services;
  • Your violation of any applicable federal, state, or local law or regulation;
  • Your infringement of any intellectual property or other rights of any third party;
  • Any content you submit, post, or transmit through the Website;
  • Your negligence, willful misconduct, or fraudulent activity;
  • Any dispute between you and any third party arising from your use of our services.

Wing Snob reserves the right to assume exclusive control and defense of any matter subject to indemnification by you, at your expense. You agree to cooperate fully with Wing Snob in asserting any available defenses. This indemnification obligation will survive these Terms and your use of the Website and services.


10. Governing Law and Jurisdiction

These Terms of Service and any dispute or claim arising out of or related to these Terms, their subject matter, or their formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the United States of America and the laws of the applicable state in which Wing Snob operates, without regard to its conflict of law provisions.

To the extent that any dispute is not subject to mandatory arbitration as described in Section 11, you agree to submit to the personal and exclusive jurisdiction of the state and federal courts located within the United States, in the jurisdiction where Wing Snob's primary place of business is located. You waive any objection to the laying of venue of any such proceeding in such courts and waive any objection that such courts are an inconvenient forum.

Wing Snob's services are designed for use within the United States. If you are accessing the Website from outside the United States, you do so at your own risk and are responsible for compliance with local laws applicable in your jurisdiction.


11. Dispute Resolution

11.1 Informal Resolution

In the event of any dispute, controversy, or claim arising out of or relating to these Terms, the Website, or our services, we encourage you to first contact Wing Snob directly at [email protected] to attempt to resolve the issue informally. Wing Snob will use good faith efforts to resolve your concern within thirty (30) days of receiving written notice of the dispute. If the dispute cannot be resolved informally within such time, either party may pursue the remedies described below.

11.2 Binding Arbitration

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS. EXCEPT FOR CERTAIN TYPES OF DISPUTES DESCRIBED BELOW, YOU AND WING SNOB AGREE THAT ALL DISPUTES, CONTROVERSIES, OR CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS, THE WEBSITE, OR OUR SERVICES SHALL BE RESOLVED EXCLUSIVELY THROUGH FINAL AND BINDING ARBITRATION, RATHER THAN IN COURT.

The arbitration shall be conducted by a nationally recognized arbitration organization, such as the American Arbitration Association (AAA) or JAMS, in accordance with its then-current Consumer Arbitration Rules. The arbitration will be conducted in English and may be conducted virtually or in person at a location reasonably convenient for both parties. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

11.3 Class Action Waiver

YOU AND WING SNOB AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. Unless both you and Wing Snob agree otherwise, the arbitrator may not consolidate more than one person's claims and may not otherwise preside over any form of a representative or class proceeding.

11.4 Exceptions to Arbitration

Notwithstanding the above, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of intellectual property rights. Additionally, claims that qualify for small claims court jurisdiction may be brought in the appropriate small claims court.

11.5 Time Limitation on Claims

ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES. OTHERWISE, SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED.


12. Term and Termination

These Terms of Service shall remain in full force and effect for as long as you access or use the Website or any of our services. Wing Snob reserves the right, at its sole discretion and without prior notice, to:

  • Suspend or terminate your access to the Website or services for any reason, including violation of these Terms;
  • Remove or disable any account, content, or feature of the Website;
  • Permanently ban users who engage in fraudulent, abusive, or otherwise prohibited conduct.

Upon termination, all licenses and rights granted to you under these Terms shall immediately cease, and you must promptly discontinue all use of the Website and services. Wing Snob shall not be liable to you or any third party for any termination of your access to the Website or services.

Sections of these Terms that by their nature should survive termination shall survive, including but not limited to intellectual property rights, payment obligations, disclaimers of warranties, limitations of liability, indemnification, and dispute resolution provisions.


13. Third-Party Links and Services

The Website may contain links to third-party websites, applications, or services that are not owned or controlled by Wing Snob. These links are provided for your convenience and informational purposes only. Wing Snob has no control over and assumes no responsibility for the content, privacy policies, practices, or terms of service of any third-party websites or services.

Wing Snob does not endorse any third-party websites or services linked from the Website. Your use of any third-party website or service is at your own risk, and you should review the applicable terms and policies of those third parties before engaging with them.

To the extent that Wing Snob partners with third-party delivery platforms (such as DoorDash, Uber Eats, Grubhub, or similar services), your transactions through those platforms are subject to the respective platform's terms of service and privacy policy, and Wing Snob is not responsible for the conduct, performance, or policies of such third-party platforms.


14. Privacy and Data Protection

Your use of the Website and services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. The Privacy Policy describes how Wing Snob collects, uses, stores, and shares your personal information in connection with your use of the Website and services.

To the extent applicable, Wing Snob complies with relevant U.S. data privacy laws, including the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA) for California residents, and other applicable state and federal privacy regulations. Please review our Privacy Policy carefully to understand your rights and our obligations regarding your personal data.


15. Changes to Terms

Wing Snob reserves the right to revise, update, or modify these Terms of Service at any time, at its sole discretion. Any changes will be effective immediately upon posting the revised Terms on the Website, with an updated "Last Updated" date at the top of this page. Wing Snob may also provide additional notice of material changes through email notification (if you have provided a valid email address) or by posting a prominent notice on the Website.

Your continued use of the Website or services after any changes to these Terms constitutes your binding acceptance of the revised Terms. If you do not agree to the revised Terms, you must immediately cease using the Website and services. It is your responsibility to review these Terms periodically for any updates or changes.

Wing Snob shall not be liable to you or any third party for any modification, suspension, or discontinuation of the Website or services, whether or not related to changes in these Terms.


16. Severability

If any provision of these Terms of Service is found to be invalid, illegal, or unenforceable under any applicable law or by a court of competent jurisdiction, such provision shall be deemed modified to the minimum extent necessary to make it valid, legal, and enforceable. If such modification is not possible, the relevant provision shall be deemed deleted. Any modification or deletion of a provision under this section shall not affect the validity and enforceability of the remaining provisions of these Terms, which shall continue in full force and effect.

The parties further agree that the court or arbitrator should endeavor to give effect to the parties' original intent as reflected in the provision. The invalidity of any provision in one jurisdiction shall not affect its validity or enforceability in any other jurisdiction.


17. Waiver

The failure of Wing Snob to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. No waiver of any term shall be deemed a further or continuing waiver of such term or any other term. Any waiver must be in writing and signed by an authorized representative of Wing Snob to be effective. A waiver of any breach of these Terms shall not operate as a waiver of any subsequent or other breach.


18. Entire Agreement

These Terms of Service, together with the Privacy Policy and any other legal notices or agreements published by Wing Snob on the Website, constitute the entire agreement between you and Wing Snob with respect to the subject matter herein and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, with respect to such subject matter.

No oral agreements, representations, or understandings by or between the parties shall modify or supplement the terms of this Agreement. In the event of any conflict between these Terms and any other agreement, terms, or conditions, these Terms shall govern unless otherwise expressly agreed in writing by an authorized representative of Wing Snob.


19. Force Majeure

Wing Snob shall not be liable for any failure or delay in performance of its obligations under these Terms caused by circumstances beyond its reasonable control, including but not limited to acts of God, natural disasters, pandemics, epidemics, government orders or restrictions, power outages, internet or telecommunications failures, labor disputes, civil unrest, terrorism, war, fire, flood, earthquake, or supply chain disruptions. In such events, Wing Snob's obligations will be suspended for the duration of such circumstances, and Wing Snob will use commercially reasonable efforts to resume normal operations as quickly as possible.


20. Contact Information

If you have any questions, concerns, or inquiries regarding these Terms of Service, your rights, our services, or any other matter related to your use of the Website, please do not hesitate to contact us using the information provided below:

Company Name Wing Snob
Website chicks-wingsnob.rest
Email Address [email protected]

We will make every effort to respond to your inquiries in a timely and professional manner. For urgent matters related to food safety or health concerns, please contact the appropriate local health authorities in addition to reaching out to us directly.